THESE INGREDIENTS ARE EITHER FROZEN, OR PICKED FRESH ON THE DAY OF DESPATCH. THEY WILL NOT BE DESPATCHED TO DESTINATIONS OUTSIDE AUSTRALIA
For optimum freshness we recommend that you arrange pick up either personally from our head office on the outskirts of Brisbane or alternatively arrange your own refrigerated transport or refrigerated courier especially during the hot summer months.
Australia Post Express service is the only service we have available to us. Although we take as much care as possible Frozen produce will defrost in transit and you accept that you will receive fully or partially thawed produce.
To achieve the best outcome we will hold postage until Monday/Tuesday to ensure your order is not sitting over a weekend.
Once we have despatched your order, we are no longer responsible for it and do not accept any liability for any deterioration of, loss of or damage to your order which may occur between despatch by us and delivery to you.
It is best to arrange delivery of these ingredients as near as practical to when you are going to work with them and it is advisable for you to monitor its s journey via Australia Post's online tracking facility so that you can arrange for collection.